Maintaining strong governance is essential for the success of our Robotic Process Automation (RPA) program.

​Firstly, these governance processes and our ISO 27001 standard provide a solid framework for managing information security. In the realm of IA/RPA, where we handle sensitive data and critical processes, ensuring information security is paramount.

Adhering to these standards helps establish robust data security measures, safeguarding against breaches and unauthorised access. This is not only vital for patient safety but also crucial for meeting regulatory compliance requirements.

Secondly, ISO 27001 promotes a culture of continuous improvement and risk management, which is particularly important in the ever-evolving landscape of automation. Regular assessments and audits allow us to proactively address security concerns, enhancing the resilience of our program against emerging threats.

A screen shot of a webpage showing links to governance documents

Ensuring Security, Governance, and Compliance through Structured Frameworks and Standards.


Security, Governance, and Compliance

Having ISO 27001 certification is not essential for good governance in an RPA (Robotic Process Automation) program, but we believe it is it is highly beneficial. ISO 27001 provides a structured framework for managing information security, which helps protect sensitive data and ensures compliance with regulatory requirements.


While good governance can be achieved through other means, ISO 27001 certification builds trust with stakeholders and demonstrates a commitment to maintaining high security standards, which can be crucial for the long-term success and credibility of an RPA program. We established four distinct areas to address our governance requirements: ISO 27001 Policies covering the controls associated with software development, Standard Operating Policies covering our Application Lifecycle Management (ALM), Gateway Documents covering the requirements of our Gateway locks, and associated documents covering both our and stakeholder responsibilities.


Our project and process design methodologies, also include PRINCE2, Agile, and Lean Six Sigma, all providing structured frameworks for efficient work delivery. The alignment with ISO 27001 not only establishes a secure foundation for managing information but also promotes continual improvement and effective risk management through regular assessments and audits.

 

Certification instils confidence among stakeholders, partners, and patients, ensuring the long-term success of our RPA initiatives. We also consider NHS Digital Standards, NHS Digital Clinical Safety Standards, the Information Governance Toolkit (IG Toolkit), PRINCE2 methodology, and alignment with National Institute for Health and Care Excellence (NICE) Guidelines.


The program's Secure Development Lifecycle is fundamental to its security and governance, involving compliance verification, security training, and awareness programs. Periodic audits, peer reviews, and code reviews ensure compliance, while security training covers secure development practices, potential security threats, and the importance of adhering to established rules. 


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Intelligent Automation

Berkshire Healthcare NHS Foundation Trust
London House
London Road
Bracknell
Berkshire
RG12 2UT

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